Privacy Policy

Last updated: 29 March 2025

Effiservices UK Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our cleaning services.

1. Information We Collect

We may collect the following information when you contact us, request a quote, or book a service :

Name
Phone number
Email address
Property address
Service details (type of cleaning, date, preferences)
Technical data such as IP address, browser type, and device information
Booking and communication history

If you make a payment, your payment information is processed securely by a third‑party provider.

2. How We Use Your Information

We use your information to:

Provide and manage cleaning services
Respond to enquiries and process bookings
Send important service updates or confirmations
Improve our services and website functionality
Comply with legal obligations

We do not sell or share your personal information with third parties for marketing purposes .

3. Legal Basis for Processing

We process your information under:

Contractual necessity – to deliver the service you requested
Legitimate interests – to improve our services and communication
Legal obligation – to comply with UK regulations
Consent – for optional marketing communications

4. Data Protection

We take reasonable technical and organisational measures to keep your personal information secure and protected from unauthorised access, alteration, or disclosure .

5. Cookies

Our website may use cookies to improve your browsing experience and website functionality . For more details, please refer to our Cookie Policy.

6. Data Sharing

We may share your information with:

Service providers (IT support, payment processors, booking systems)
Legal authorities when required by law
Successor entities in case of business transfer or restructuring

7. Data Retention

We retain your information only for as long as necessary to fulfil the purposes described in this policy or as required by law.

8. Your Rights

You have the right to:

Access your personal information
Request corrections
Request deletion (where legally permitted)
Restrict processing
Object to processing
Request data portability
Withdraw consent for marketing at any time

To exercise your rights, contact us at: 📧 info@effiservicesuk.com

9. International Transfers

If your information is transferred outside the UK or EEA, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs).

10. Changes to This Policy

We may update this Privacy Policy occasionally. The updated version will always be available on this page, and the “Last updated” date will be revised accordingly.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Effiservices UK Ltd 📧 info@effiservicesuk.com 📍 London, United Kingdom